Terms of Service

Our terms and conditions for using GreenEye

Last updated: November 3, 2025

Agreement to Terms

By accessing GreenEye's platform, you agree to these terms of service. Please read them carefully before using our services. If you do not agree with any part of these terms, you should not use our platform.

Service Description

GreenEye provides SaaS-based ESG monitoring and reporting tools for Generative AI workloads. Our platform offers:

  • Real-time monitoring of energy consumption, water usage, and CO₂ emissions per AI workload
  • Compliance reporting for ESG, CSRD, and GHG Protocol standards
  • AI prompt optimization recommendations to reduce environmental impact
  • Data visualization and analytics dashboards

User Responsibilities

As a user of GreenEye, you agree to:

Account Security

Maintain the confidentiality of your account credentials and be responsible for all activities under your account. Notify us immediately of any unauthorized access.

Accurate Information

Provide accurate and complete information when creating your account and keep your profile information up to date.

Lawful Use

Use the platform only for lawful purposes and in compliance with all applicable laws and regulations.

No Unauthorized Access

Not attempt to gain unauthorized access to any part of the platform, other users' accounts, or our systems.

Data Accuracy & Limitations

Estimates and Calculations: ESG calculations provided by GreenEye are estimates based on industry research, academic literature, and publicly available data. While we strive for accuracy, actual energy consumption and emissions may vary based on specific infrastructure, hardware, and operational conditions.

Use as Guidance: Results should be used as guidance and directional indicators rather than absolute measurements. We recommend validating critical metrics with your infrastructure provider when precise measurements are required.

No Guarantee: We do not guarantee that our calculations will match third-party audits or alternative measurement methodologies.

Subscription & Billing

Billing Cycle: Subscription fees are billed monthly or annually based on your selected plan. All fees are in Euros (€) unless otherwise specified.

Payment Processing: Payments are processed securely through Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis.

Cancellation: You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of the current billing period. No refunds are provided for partial billing periods.

Price Changes: We reserve the right to modify subscription prices with 30 days' notice. Existing subscribers will be notified before any price changes take effect.

Intellectual Property

All software, content, designs, trademarks, and materials provided by GreenEye remain our intellectual property or that of our licensors. You receive a limited, non-exclusive, non-transferable license to use our platform solely for your internal business purposes.

You retain ownership of your data uploaded to the platform. By using our service, you grant us a limited license to process your data solely to provide the service to you.

Limitation of Liability

To the maximum extent permitted by law, GreenEye shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Our total liability for any claims arising from your use of the platform shall not exceed the amount you paid us in the 12 months preceding the claim.

Termination

We reserve the right to suspend or terminate your access to the platform if you violate these terms or engage in any behavior that could harm our service, other users, or our business reputation.

Upon termination, your right to use the platform will immediately cease. We will retain your data for 30 days to allow you to export it, after which it will be permanently deleted.

Contact & Questions

For questions about these terms or to request a complete copy of our terms and conditions, please contact us:

Email: maxhoppener@greeneye.io

Address: Ceintuurbaan 19-3, Amsterdam, Netherlands